Documents Page

Watch Our Short Demonstration Video:

How to install your V-3E Bright Water Filter to your existing two way water tap

Watch Our Short Demonstration video:

How to install a three-way tap and connect to the V-3E water filter

Watch Our Short Demonstration Video:

What is under your kitchen faucet?

It is important to clean it regularly with mild bleach or Vinegar.

The lifespan of each water cartridge depends on the hardness of the water in your area.

The removal rate of limescale will gradually decrease as it is used and may vary depending on the hardness of the water.

random image

We will send you a reminder but in general:

  • PP/Polypropylene filter - 6-8 month
  • Activated Carbon filter 6 months
  • UF/Ultrafiltration 12 months
NOTE: After replacing a cartridge run the tap for 2-4 mins to flush filters before your use.

The volume of filtered water that can support a family is roughly 5000-6000L of water annually.

The wastewater pipe is for flushing all the cartridges to promote longer and better use of the 3-cartridge filtration system. We advise that you let it run for 2 mins per week but don't worry if you miss one week! The wastewater pipe is there to simply improve the quality and the life of each cartridge through regular flushing

Yes, the standard psi or bar for a household in the UK can range between 30 and 60 psi or 2-4 bar or 0.2-0.4 MPa. We would normally suggest a minimum of 14 and a maximum of 60 psi or 1-4 bar to operate properly.

You can measure the PSI of your water pressure with a relatively inexpensive water pressure gauge. Below is a quick guide on how to get an accurate reading:

  • Firstly, turn off all the taps/appliances so that there is no running water inside or outside the house. This includes taps, washing machines, dishwashers, sprinkler systems etc
  • If you do not do this, then your measurement will be inaccurate.
  • After that, screw your water pressure gauge onto your outdoor tap, hose end, or appliance connection and hand tighten
  • An outside tap is typically your first test point, as this the outlet closest to the mains water supply
  • Turn on the tap fully. This will force water into the gauge and move the needle.
NOTE: If the pressure is 0.4MPa/60psi/4 Bar or higher, we suggest you install or adjust your pressure reduction valve.

After installation, make sure to dry the immediate area surrounding the machine then turn back on your water supply and observe the product for 5 minutes to check for any leaks where the valves and their connection are loose.

Should it seem that your water pipes in your house are old, use some plumber tape over the threads to hold more firmly.

Certain types of filter media can result in a higher TDS reading after the water has been filtered. For example, with a carbon filter, the granulated activated carbon (GAC) coconut shell media tends to flake off, particularly at first use. The tiny, harmless carbon particles would then result in a higher TDS reading. After being properly flushed, the amount of carbon residue will decrease, but carbon filters always tend to result in higher TDS readings. In general, a TDS meter is not a good indicator of how well your water filter is working.

If you're wondering how to reduce TDS in water, it is important to remember TDS is not an accurate indication of water quality.

In understanding how to remove Total Dissolved Solids in your water , it is important to remember TDS is not linked with adverse health effects. In fact, the main component of TDS is: minerals (such as calcium, potassium, iron etc.). Higher TDS readings often indicate higher levels of the trace minerals in the water which is actually desirable.

The best part about our product is that it is able to filter out the chemicals, disinfectants and heavy metals in ONE STEP but is also able to leave the healthy mineral content of the water.

Our filters are not designed for TDS removal of minerals, such as reverse osmosis or distillation do.

The recent popularity of inexpensive and portable TDS meters has now made testing one's tap water fairly common practice. However, these devices really don't tell the whole story, and most people are led to believe that high levels of TDS is bad when in fact, bottled mineral water will have readings in excess of 250ppm!

So if you are testing your water with a TDS meter, know that your readings will vary, and that a TDS reading higher than the tap water is NOT an indication of a faulty filter.

Rest assured that the cloudy substance you may observe in the water supply are simply minerals like calcium, magnesium and potassium. Our V-3E ultrafiltration system retains these essential minerals, while preventing limescale forming.

Delivery

Our Product will be dispatched within 48hrs of your order being placed. Please then allow 3 working days for your order to be delivered.

If ordering during the weekend, bank holidays and National holidays, dispatch time may vary.

We can not guarantee delivery within 3 working days, as we rely on the delivery company.

You will receive an email with you tracking information.

Liability

We will not be liable for any resulting damage caused by any of our products being installed incorrectly and failing because of any incorrect installation methods which are contrary to that which we advise.

Find out the location of your water mains stop cock prior to any installation.

Failures rarely happen, although a failure potentially can happen to any device.

Consider purchasing a water pressure valve.

We will not be liable for any delays in delivery, or any resulting losses incurred.

We will not cover any costs should you decide to have a plumber or other tradesmen called to your address.

In the event of products being damaged in transit we will normally replace them.

We might insist the products are returned to us using a proof of delivery service.

Our Support

We will try our best to provide support by phone and email. You must coordinate with our staff to identify the cause of the problem and treat our staff reasonably and with respect. Rudeness and verbal abuse will not be tolerated.

Returning your order

We offer a 90-day money back policy on most items.

Please note that items must be returned in their original condition or at least in a re-sellable condition.

Please return products unopened for health and safety reasons and to not jeopardise the hygienic integrity of the water filter.

If products have been opened, they will only be refunded after they have been proved by our experts to be faulty or damaged.

Paying for your returns.

Please make sure you have called us and confirmed the return address with proof of the fault or damage. We will only cover the return postage after we reach an agreement.

In some circumstances, we reserve the right to charge up to 20% of the purchase price where a refund is requested to cover postage cost.

Thank you for your understanding.

Warranty

A 2 year warranty is issued on all of our products.

This warranty is limited to faults which occur through normal intended use of our products.

Liability

We will not be liable for any resulting damage caused by any of our products being installed incorrectly and failing because of any incorrect installation methods which are contrary to that which we advise.

Find out the location of your water mains stop cock prior to any installation.

Failures rarely happen, although a failure potentially can happen to any device.

Consider purchasing a water pressure valve.

We will not be liable for any delays in delivery, or any resulting losses incurred.

We will not cover any costs should you decide to have a plumber or other tradesmen called to your address.

In the event of products being damaged in transit we will normally replace them.

We might insist the products are returned to us using a proof of delivery service.

Our Support

We will try our best to provide support by phone and email. You must coordinate with our staff to identify the cause of the problem and treat our staff reasonably and with respect. Rudeness and verbal abuse will not be tolerated.

Returning your order

We offer a 90-day money back policy on most items.

Please note that items must be returned in their original condition or at least in a re-sellable condition.

Please return products unopened for health and safety reasons and to not jeopardise the hygienic integrity of the water filter.

If products have been opened, they will only be refunded after they have been proved by our experts to be faulty or damaged.

Paying for your returns.

Please make sure you have called us and confirmed the return address with proof of the fault or damage. We will only cover the return postage after we reach an agreement.

In some circumstances, we reserve the right to charge up to 20% of the purchase price where a refund is requested to cover postage cost.

Thank you for your understanding.

Disclaimer for Bright Water Filters

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at info@brightwaterfilters.co.uk. Our Disclaimer was generated with the help of the TermsFeed Free Disclaimer Generator.

Disclaimers for www.brightwaterfilters.co.uk

All the information on this website - https://brightwaterfilters.co.uk - is published in good faith and for general information purpose only. www.brightwaterfilters.co.uk does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (www.brightwaterfilters.co.uk), is strictly at your own risk. www.brightwaterfilters.co.uk will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.